Privacy Policy

Effective Date: 12 May 2026
Last Updated: 12 May 2026
Version: 1.0

This Privacy Policy explains how NetworkGain Consulting (“NetworkGain”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you visit or interact with www.networkgain.com and related NetworkGain web pages, forms, content, and digital touchpoints (collectively, the “Website”).

NetworkGain is a BizTech advisory and execution orchestration firm based in Chennai, Tamil Nadu, India. We work with enterprises, growth-stage companies, ecosystem partners, and professionals across business consulting, technology transformation, AI readiness, automation, infrastructure, cyber security, growth advisory, and partner-led execution.

This Policy is intended to provide a clear notice of our data practices and should be read together with our Terms and Conditions.

1. Scope of this Policy

This Policy applies to personal data collected through:

• the NetworkGain Website;
• contact forms, inquiry forms, newsletter or insight subscription forms, event forms, assessment forms, or downloadable content forms;
• email, phone, messaging, or other digital interactions initiated through the Website;
• embedded or linked third-party tools used for analytics, forms, scheduling, customer relationship management, content display, or communication;
• business inquiries, partnership inquiries, expert ecosystem communications, and consulting-related discussions initiated through the Website.

This Policy does not apply to:

• third-party websites linked from the Website;
• platforms such as LinkedIn, Google, Microsoft, GitHub, Canva, Notion, WhatsApp, or other external services used outside NetworkGain’s direct control;
• client project data processed under a separate Master Services Agreement, Statement of Work, Non-Disclosure Agreement, Data Processing Agreement, or other written agreement.

Where a separate written agreement exists, that agreement will govern the processing of client project data to the extent it conflicts with this Policy.

2. Our Role

For personal data collected through the Website, NetworkGain generally acts as a data fiduciary / controller, meaning we determine the purpose and means of processing personal data.

For certain client engagements, NetworkGain may act as a processor / service provider or may process data under specific client instructions. Such processing will be governed by the relevant engagement agreement.

3. Personal Data We May Collect

We collect only the personal data that is reasonably necessary for legitimate business, communication, consulting, compliance, and website operation purposes.

3.1 Information You Provide Directly

You may provide personal data when you:

• submit a contact or inquiry form;
• request a strategic consultation;
• request an AI readiness, automation, infrastructure, cyber security, or transformation advisory discussion;
• request information about services, partnerships, events, insights, or publications;
• subscribe to updates, newsletters, or content;
• apply to collaborate as a partner, expert, contributor, or ecosystem participant;
• send us an email, message, document, brief, presentation, proposal, or other material.

This may include:

• name;
• designation or role;
• company or organisation name;
• work email address;
• phone number;
• city, state, country, or location;
• business context, inquiry details, message content, or project information;
• LinkedIn profile or professional profile URL, if voluntarily provided;
• files, attachments, briefs, proposals, or documents shared by you;
• billing, tax, or contracting information where required for business engagement.

3.2 Website and Device Information

When you visit the Website, we or our technology providers may collect limited technical information, such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring URL;
• pages visited;
• time spent on pages;
• approximate location derived from IP address;
• interaction events, clicks, page views, and navigation patterns;
• cookie identifiers or similar tracking identifiers.

3.3 Content and Social Media Interaction Data

Where the Website links to or displays content from LinkedIn, other social media platforms, partner websites, or third-party content platforms, those platforms may independently collect data under their own policies.

If you interact with NetworkGain through LinkedIn or other social channels, we may receive or view information that you make available through those platforms, subject to their settings and policies.

3.4 Expert, Partner, and Contributor Information

If you are part of the NetworkGain ecosystem, partner ecosystem, advisory network, expert group, or content contributor network, we may process professional information such as:

• name;
• professional title or public role;
• organisation;
• areas of expertise;
• approved profile photograph;
• approved short biography;
• LinkedIn or website URL;
• contribution areas;
• published articles, papers, posts, or other public materials.

We will use public professional profiles, photographs, and detailed biographies only where reasonably appropriate and, where required, with consent or confirmation.

4. Data We Do Not Intentionally Collect

Through the Website, we do not intentionally request or collect:

• passwords;
• payment card details;
• Aadhaar numbers or government identity numbers;
• sensitive health information;
• biometric data;
• children’s personal data;
• precise geolocation data;
• special categories of personal data unless expressly required and governed by a specific written agreement.

Please do not submit confidential, sensitive, regulated, or personal data through general website forms unless specifically requested by NetworkGain through a secure and appropriate channel.

5. How We Use Personal Data

We may use personal data for the following purposes:

5.1 Responding to Inquiries

To:

• respond to your messages;
• schedule discussions;
• understand your business context;
• provide information about NetworkGain services;
• evaluate whether and how NetworkGain can assist you.

5.2 Consulting and Business Development

To:

• assess potential consulting, advisory, implementation, or partnership opportunities;
• prepare proposals, engagement models, statements of work, or commercial discussions;
• conduct preliminary discovery;
• manage relationship and follow-up communication.

5.3 Website Operation and Improvement

To:

• operate and maintain the Website;
• understand how visitors use the Website;
• improve navigation, content, usability, performance, and security;
• diagnose technical issues;
• protect the Website from misuse, spam, fraud, or cyber threats.

5.4 Insights, Content, Events, and Communications

To:

• share NetworkGain insights, articles, updates, event invitations, or knowledge materials;
• manage subscriptions or content requests;
• curate and display public or approved professional content;
• publish partner-backed or contributor-backed insights where permitted.

You may opt out of non-essential communications at any time.

5.5 Legal, Compliance, and Risk Management

To:

• comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
• maintain records required for accounting, taxation, audit, legal, or contractual purposes;
• enforce our Terms and Conditions;
• protect rights, safety, security, property, and legitimate business interests.

6. Legal Basis and Consent

Where applicable law requires a specific legal basis for processing, we process personal data based on one or more of the following:

• your consent;
• steps taken at your request before entering into a contract;
• performance of a contract;
• compliance with legal obligations;
• legitimate business purposes such as responding to inquiries, operating the Website, improving services, protecting security, and managing professional relationships;
• any other lawful ground available under applicable law.

Where we rely on consent, you may withdraw consent by contacting us at the details provided in this Policy. Withdrawal of consent will not affect processing already completed before withdrawal, nor processing required under law or contractual obligations.

7. Cookies and Similar Technologies

The Website may use cookies, pixels, scripts, tags, local storage, or similar technologies for:

• essential website operation;
• security;
• analytics;
• performance measurement;
• content improvement;
• understanding visitor behaviour;
• embedded media, maps, social links, or third-party tools.

Types of cookies may include:

You may control cookies through browser settings. Blocking certain cookies may affect Website functionality.

If the Website implements a cookie banner or consent tool, your cookie choices may be managed through that interface.

8. Use of Analytics, AI, and Third-Party Tools

NetworkGain may use third-party tools for:

• website analytics;
• form handling;
• customer relationship management;
• scheduling;
• email communication;
• document management;
• cloud hosting;
• AI-assisted content preparation, business analysis, or workflow support;
• security monitoring;
• publishing and content management.

These tools may process personal data on our behalf or under their own terms. We use such tools for legitimate business purposes and seek to use providers that maintain reasonable security and privacy safeguards.

Where AI-assisted tools are used, NetworkGain will seek to avoid submitting sensitive personal data, confidential client data, or regulated information unless appropriate safeguards, contractual terms, and approvals are in place.

9. Disclosure and Sharing of Personal Data

We may share personal data with:

9.1 NetworkGain Team and Authorised Representatives

For responding to inquiries, business development, relationship management, consulting discussions, and website operations.

9.2 Ecosystem Partners and Specialists

Where relevant to your inquiry or engagement, we may share limited business contact and context information with carefully selected ecosystem partners, specialists, legal advisors, technology partners, delivery partners, or consultants.

We will do this only where reasonably necessary for:

• responding to your request;
• evaluating a potential engagement;
• bringing appropriate specialist expertise;
• executing a contracted engagement;
• complying with legal or professional obligations.

9.3 Service Providers

We may share personal data with technology, hosting, analytics, CRM, email, form, cloud, legal, accounting, security, or administrative service providers.

9.4 Legal and Regulatory Authorities

We may disclose personal data where required by law, court order, regulatory direction, legal process, or to protect rights, property, security, or safety.

9.5 Business Transfers

If NetworkGain undergoes restructuring, merger, acquisition, business transfer, or similar transaction, personal data may be transferred as part of the relevant business assets, subject to appropriate safeguards.

We do not sell personal data to advertisers.

10. International Data Transfers

Some service providers, technology platforms, or collaboration tools used by NetworkGain may process data outside India.

Where personal data is transferred internationally, we will seek to ensure that such transfers are made in accordance with applicable law and reasonable safeguards, including contractual protections where appropriate.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including:

• responding to inquiries;
• managing business relationships;
• maintaining consulting, proposal, or contractual records;
• complying with tax, accounting, audit, legal, or regulatory obligations;
• resolving disputes;
• enforcing agreements;
• maintaining security and operational records.

General inquiry data may be retained for a reasonable business period unless deletion is requested and no legal or legitimate retention requirement applies.

Where we no longer need personal data, we will delete, anonymise, archive, or securely restrict it as appropriate.

12. Security Measures

We use reasonable technical, organisational, and administrative safeguards to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These safeguards may include:

• access controls;
• secure cloud and hosting platforms;
• controlled internal access;
• reasonable password and account security practices;
• data minimisation;
• document and communication security measures;
• review of third-party tools where appropriate.

No website, email, internet transmission, cloud service, or digital system can be guaranteed to be completely secure. You are responsible for ensuring that any information you share with us is appropriate for the communication channel used.

13. Your Rights

Depending on applicable law, you may have the right to:

• access personal data we hold about you;
• correct inaccurate or incomplete personal data;
• withdraw consent where processing is based on consent;
• request deletion of personal data where legally permissible;
• request information about how your personal data is processed;
• nominate another individual to exercise your rights in the event of death or incapacity, where applicable under law;
• raise a grievance or complaint regarding data processing.

To exercise your rights, contact us using the details in Section 20.

We may need to verify your identity before responding to certain requests.

We may decline or limit requests where permitted by law, including where retention is required for legal, contractual, tax, audit, security, dispute resolution, or legitimate business purposes.

14. Children’s Privacy

The Website and NetworkGain services are intended for business and professional audiences.

We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps to delete or restrict such data where required.

15. Third-Party Websites and External Links

The Website may contain links to third-party websites, partner websites, LinkedIn pages, social media platforms, articles, reports, forms, tools, or embedded content.

We are not responsible for the privacy practices, content, security, accuracy, availability, or terms of third-party websites or platforms.

You should review the privacy policies and terms of those third parties before using them.

16. Public Content, Insights, and Contributor Material

NetworkGain may publish articles, insights, founder notes, partner perspectives, white papers, social post summaries, public professional profiles, or expert ecosystem information.

Where third-party or contributor content is referenced, NetworkGain may display:

• title;
• author;
• source;
• summary;
• category;
• tags;
• link to original source;
• approved profile information.

NetworkGain will not intentionally reproduce full third-party content unless it has permission, ownership, licence, or another lawful basis to do so.

17. Confidential Information Submitted Through the Website

The Website is not intended to receive highly confidential information, regulated data, sensitive personal data, trade secrets, or proprietary project documents through general forms.

If you submit such information without a separate confidentiality agreement, NetworkGain will handle it with reasonable care but such submission does not by itself create a client relationship, fiduciary relationship, professional advisory relationship, or binding confidentiality obligation beyond applicable law and any written agreement in force.

For confidential business discussions, please request a formal NDA or engagement process.

18. Updates to this Privacy Policy

We may update this Policy from time to time to reflect legal, operational, service, technology, or business changes.

The updated version will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website after updates means you acknowledge the updated Policy.

Material changes may be communicated through the Website or other reasonable means where appropriate.

19. Governing Law

This Policy is governed by the laws of India.

Subject to applicable law, courts and competent forums in Chennai, Tamil Nadu, India will have jurisdiction over disputes relating to this Policy and the Website.

20. Contact and Grievance Details

For privacy requests, corrections, consent withdrawal, grievances, or questions about this Policy, contact:

NetworkGain Consulting
Chennai, Tamil Nadu, India
Email: info@networkgain.com
Phone: +91 44 2847 00 66 / 99
Website: https://www.networkgain.com

Please include:

• your name;
• contact details;
• nature of your request;
• relevant context;
• proof of identity where reasonably required.

We will review and respond to privacy requests in accordance with applicable law and within a reasonable time.

21. Website Notice Summary

By using the Website or submitting information through it, you acknowledge that NetworkGain may process your personal data for:

• responding to your inquiry;
• managing professional communication;
• evaluating business, consulting, or partnership opportunities;
• improving the Website;
• maintaining security;
• complying with applicable law;
• conducting legitimate business operations.

You may contact us to exercise applicable privacy rights or request clarification.

End of Privacy Policy